Reference

Privacy Policy for mcwaff Accounts

We collect and handle your account information, payment activity, and device data when you play on mcwaff. This policy explains what we gather, how we use it, and the choices you have around your personal information.

Account & wallet dataDevice & browser infoSupport chat recordsCookie & session trackingContact preferences
mcwaff Privacy Policy for mcwaff Accounts
PRIVACY HELP

Contact Us About Your Data

If you want to see what personal information we hold, ask us to update incorrect details, or request account deletion, reach us through any of these channels. Include your registered mobile number so we can verify your identity before making changes.

Live Chat Open the chat panel from any lobby page and tell the agent you need privacy support. We verify your account mobile number, then walk you through data requests or deletion steps in the same session.
Email Support Send your privacy question or data request to our support address. Write your registered mobile number in the message so we can match it to your account and respond within two business days.
Account Settings Log in and go to account settings to update your contact preferences, turn off marketing messages, or review connected payment methods. For full data deletion, contact support directly with verification.
DATA SAFETY

How We Protect Your Information

We encrypt payment details when you add bKash, Nagad, or Rocket to your wallet so transaction numbers stay secure. Session cookies expire after logout to prevent unauthorized access from shared devices. Account activity logs help us spot suspicious logins and block them before funds move.

Encrypted Transactions

When you send a deposit through bKash, Nagad, or Rocket, we encrypt the payment reference and your wallet number before storing them. Card details for bank transfers are tokenized so the full number never sits in plain text.

Cookie Control

We use session cookies to keep you logged in and preference cookies to remember your language and wallet choice. You can clear cookies from your browser anytime; doing so logs you out and resets saved preferences on your next visit.

Account Verification

Before processing a withdrawal, we check that the mobile number on file matches the one you registered with. If you contact support to change personal details or request data deletion, we ask for your registered number to confirm identity.

Data Retention

We keep account records, transaction history, and support chats while your account is active and for a period afterward to meet legal record-keeping obligations. Contact us if you want your account closed and eligible data removed from active systems.

Privacy Policy Questions

We collect your mobile number, chosen username, and payment details for bKash, Nagad, or Rocket when you register. Device type, IP address, and browser info are logged each time you log in to verify your session.

Contact support through live chat or email with your registered mobile number. We verify your identity, then send a report of your account details, transaction history, and support conversations within a few business days.

Yes. Reach out to support with your registered mobile number and ask for account closure. We deactivate your account and remove eligible personal data from active systems, keeping only what we must retain for legal record-keeping.

We share transaction data with payment processors like bKash, Nagad, and Rocket to clear deposits and withdrawals. We do not sell your personal information to marketers or unrelated companies. Lawful authorities in eligible regions may request records.

Session cookies keep you logged in across pages. Preference cookies remember your language and wallet choice. We also log which games you open and how long sessions last to improve lobby layout and troubleshoot issues.

We retain account records, transaction logs, and support chats while your account is active and for a reasonable period afterward to meet record-keeping obligations. You can request deletion of eligible data by contacting support with your registered mobile number.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.